Support Center
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Recent activity by Support Center-
Unable to play AVI Backup Files on PC?
If you can't play the AVI videos on your PC, please download the following player: https://ansjerfilemanager.s3.amazonaws.com/vlc-3.0.5-win64.exe Please let us know if you have any questions: Suppo...
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What if the DVR System just beeping and trying to boot but not starting?
1) It maybe that the system is unable to start due to insufficient power supply. - Please change another working power supply to connect the system to try. 2) If you installed an internal hard disk...
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What if the DVR | NVR system is stuck in a boot loop?
It sounds like the DVR / NVR system is experiencing a firmware crash. Manually applying a firmware update should help it to function normally. On the bottom of the DVR / NVR there's a sticker with ...
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Does the DVR system work without internet or WiFi?
None of our DVR system require an internet connection to be used locally. The internet connection is used to allow remote connection using a smartphone app or PC client. These features won''t be us...
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Does the DVR system have to be connected to a monitor?
It's strongly recommended that you have a monitor available for the DVR itself, as many of the DVR's menus and settings are configured using the monitor. Connecting the DVR to an HDMI Monitor Conn...
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Quick Start Guide_Loocam Door and Window Sensor Wireless (EN/ES/FR/DE/IT/NL)
Applies to: Loocam Door and Window Sensor Wireless (LNA-DSC1-WB) Door and Window Sensor Wireless Mini Zigbee Door Sensor Alarm for Smart Home Security Magnetic Door Alarm Sensor to Open/Closed Sta...
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Quick Start Guide_Loocam Temperature and Humidity Sensor (EN/ES/FR/DE/IT/NL)
Applies to: Loocam Temperature and Humidity Sensor (LNA-THC1-WCS / LNA-THC1-WCK / LNA-THC1-WCE) 【Require Loocam Gateway, Whole House Protection】The temperature and humidity sensor needs to be use...
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Quick Start Guide_Loocam PIR Motion Sensor Alarm Indoor (EN/ES/FR/DE/IT/NL)
Applies to: Loocam PIR Motion Sensor Alarm Indoor (LNA-PRC1-WB) PIR Motion Sensor Alarm Indoor Zigbee Motion Detector Alarm Wireless for Home Shop Shed Magnetic Base, 360 Degree Ceiling and Wall M...
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Quick Start Guide_Loocam Water Leak Sensor (EN/ES/FR/DE/IT/NL)
Applies to: Loocam Water Leak Sensor ( LNA-G1W3-WAS / LNA-G1W3-WAK / LNA-G1W3-WAE) Water Leak Detector 3 Pack & Smart Hub for Home Wireless 2.4GHz WiFi & Zigbee Mini Water Alarm Leak Detector for ...
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Quick Start Guide_Loocam Smart Button (EN/ES/FR/DE/IT/NL)
Applies to: Loocam Gateway Hub (LNA-SBC1-WB) Wireless Home Security System 6 Pieces House Alarm for Apartment 1 Zigbee Hub, 2 Door & Window Sensors, 1 Smart Button, 1 PIR Motion Sensor, 1 Water Le...